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Principal Engineer

 

Principal Duties and Responsibilities for this position:

         Provide residential and commercial site investigations to determine cause and origin of structural failure.

         Investigate and assess damages due to catastrophes such as storm damage, hurricanes, and floods.

         Provide signed and sealed detailed reports outlining cause and origin of damage to clients.

         Manage multiple projects and assumes responsibility for project execution within budget and on time.

         Research technical publications and literature in support of evaluations.

         Provide leadership and mentoring to other Engineers.

         Review work of Senior and Staff Engineers and Engineering Intern(s).

         Communicate directly with clients regarding project status.

         Market Engineering Services when not directly working on a job.

         Interview prospective personnel for Engineering Department positions, as needed.

         Responsible for any other duties as assigned by the Director of Engineering Operations.

 

Experience/Education Requirements:

         Possess excellent verbal and written communication skills, knowledge of grammar, punctuation, and spelling required.

         Requires strong analytical and field inspection skills

         Ability to interact and work well with others.

         Ability to interpret, adapt and apply guidelines and procedures.

         Ability to work independently and use initiative, ability to be organized and to meet deadlines.

         Work to continue personal competency through education, outside literature, seminars.

         Computer knowledge of Windows environment, Microsoft Office, ability to learn and use other software programs.

         Possess a Driver’s License and ability to use personal vehicle for Company business.

         Adhere to the Company Drug Free Workplace Policy and successfully complete pre-employment and random drug screenings.

         Successfully complete background-screening process, including criminal, social security verification, credit history, workers’ compensation, and MVR screenings.

 

Bachelor’s degree in Civil or Structural Engineering required. Master’s degree preferred. P.E. license in the State of Florida required. Minimum eight (8) years engineering experience and three (3) years forensic experience required. Experience working with law firms and insurance companies required. Deposition and expert testimony experience preferred.

 

Personal Qualities:

         Willingness to carry out the mission of Sdii Global, LLC.

         Ability to work as a team member and leader.

         Ability to work with a diverse group of people.

         Professional appearance and behavior.

         Ability to prioritize and meet deadlines.

         Ability to maintain confidentiality.

         Must be a self-starter, with high energy and a positive attitude.

To Apply: Please submit resumes or referrals to humanresources@sdii-global.com 

 

Project Assistant

 

The Project Assistant will provide administrative and operations support to the Engineering Department, ensuring day-to-day operations run efficiently. This position will be working with engineers, homeowners, and insurance companies to process reports, schedule home visits, and electronically deliver invoices.

Work Location: Tampa Corporate Office, In-Person

Status: Full- Time, Hourly

 

Principal Duties and Responsibilities for this position:

         Communicate due dates, budgets and updates to clients.

         Communicate with clients about post-site visit inquiries including; budget adjustments, supplemental information, and any other needed follow up communications needed for the successful coordination of the final report.

         Communicate with clients about scopes of work including, clarification, preliminary budgets (i.e. budgets we need to send prior to the site visit either client requested or out of state jobs), supplemental documents/information, and any other needed follow up communications needed for the successful coordination of the site visit.

         Verify accurate project entry; including scope of work, address, homeowner name, and contact information. Maintain accurate and up-to-date project files and project database. Including but not limited to: Update project records as needed (homeowner’s name, address, telephone number, claim number, client information, etc.). Notify Engineer and stake holders of the update and distribute updated file material to stake holders.

         Track projects from initiation to field work completion, communicate the due dates to the appropriate staff and maintain project workflow reports for assigned staff; enter information pertaining to project issues and events into database.

         Communicate with adjusters, homeowners and attorneys regarding project status, acting as a liaison between clients and department personnel, during the scheduling phase. If issues arise during this phase communicate with the Engineering Services Administrator.

         Prepare and coordinate all activities relating to the preparation of reports.

         Verify and review reports for accuracy, completeness, and conformance with established standards, regulations, policies and procedures.

         Assist Engineers with tracking projects and communicating due dates and project-related changes to the appropriate Engineer.

         Manage report routing, including preparation of photo reports, report drafts, peer reviews and final edits.

         Collaborate and communicate with engineer regarding workflow-issues.

         Enter information pertaining to project issues and events into database. Notify appropriate parties such as Engineering Services Administrator or Engineering Technical Support Manager.

         Coordinate final report processing and signature with engineer.

         Maintain accurate and up-to-date project files and project database. Including but not limited to: Update project records as needed, and if changed or updated after the scheduling phase (homeowner’s name, address, telephone number, claim number, client information, etc.), notify Engineer and involved parties of the update and distribute updated file material to applicable parties.

         Meet company TAT (Turnaround timeframe) goals related to final processing.

         Distribute final reports to clients and any other applicable parties as needed

         Complete projects in the database as required. Close completed project files including purging files.

         Pull required site background information and property appraiser information to ensure timely project scheduling and completion.

         Initiate scheduling contact within 24-48 business hours of project receipt. Schedule initial site visit within 7 days of project receipt. Follow up with site contact every day and keep client abreast of all contact attempts; inquire if there is alternate contact information. Notify all parties involved of delays and scheduling attempts made. If project has been going through this scheduling process without any forward movement for 7-10 calendar days, communicate with the Engineering Services Administrator for action plan.

         Coordinate engineer’s schedules, including coordinating and setting site visits with homeowner and/or their representatives (Public Adjuster, Attorney, contractor, etc.) and updating calendar and database. Coordinate appropriate timeline for completion.

         Assist engineers with logistics of travel coordination.

         Enter billable and non-billable time into database for Engineer’s and self; enter expenses into database, generate and edit invoices for submittal to accounting.

  

Education/Experience:

         High School degree or equivalent required. Bachelor’s degree preferred.

         Minimum 1-3 years customer service or administrative experience highly preferred

         Proficient in a Windows environment, including Microsoft Office Suite, Adobe Acrobat, Database Management and possess the technological ability to learn other software systems as required

 

Performance Preferences (Knowledge, Skills and Abilities):

         Must possess excellent verbal and written communication skills; including excellent grammar and spelling.

         Ability to perform administrative tasks with strong organizational skills and attention to detail.

         Ability to work as a collaborative team member and exercise leadership skills.

         Ability to interpret, adapt and apply guidelines and procedures.

         Ability to work independently and use initiative to complete tasks.

         Ability to meet deadlines and to prioritize and adapt to last minute requests or schedule changes as the workload requires

         Ability to maintain confidentiality

         Adhere to the Company Drug Free Workplace Policy and successfully complete pre-employment and random drug screenings.

         Successfully complete the background-screening process, including criminal, social security verification, credit history, worker’s compensation, and MVR screenings.

 

Personal Qualities:

         Willingness to carry out the mission of Sdii Global, LLC.

         Must be a self-starter, with high energy and a positive attitude

         Capable of finding a solution when faced with an unexpected situation.

         Interact and work well with a diverse group of people

         Professional appearance and behavior

To Apply: Please submit resumes or referrals to humanresources@sdii-global.com 

 

 

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